Terms of Service

Purpose of This Agreement

Welcome to Accelerated Strategies, LLC DBA: Solvit ("Solvit," "Company," "we," "our," or "us"). This Agreement sets forth your rights and obligations as a Solvit user. By clicking "I Agree," creating an account, or using our Services, you indicate that you have read and understood this Agreement and agree to be bound by its Terms.

The use of solvitmoney.com (hereafter "Website"), including our mobile applications and all related services (collectively, the "Services"), which are owned and maintained by Accelerated Strategies, LLC DBA: Solvit, is governed by the terms and conditions set forth below. We offer the Website and Services, including all information, tools, and services available from the Website to you, the user, conditioned upon your acceptance of all terms and conditions stated here. By accessing, using, subscribing, or placing an order over the Website, you agree to the terms set forth herein. If you do not agree to these terms and conditions in their entirety, you are not authorized to use the Website or Services in any manner or form whatsoever.

Table of Contents

1. Website and Services Use
2. User Conduct and Restrictions - License Terms
3. Our Privacy Policy and Your Personal Information
4. Administrative Support Access & Account Management
5. Order Placement and Acceptance
6. Subscription Terms and Automatic Payment
7. Cancellation and Refund Policy
8. Products, Services, and Pricing
9. Financial Information Disclaimer
10. Artificial Intelligence and Automated Analysis
11. User-Generated Content and Testimonials
12. Intellectual Property Rights
13. Disclaimers of Warranties
14. Limitation of Liability
15. Dispute Resolution by Mandatory Binding Arbitration
16. Class Action Waiver
17. Indemnification
18. Third-Party Services and Links
19. Termination
20. Governing Law and Venue
21. Force Majeure
22. Assignment
23. Electronic Communications
24. Severability
25. Entire Agreement
26. Changes to This Agreement
27. GDPR and International Compliance
28. Contact Information

1. Website and Services Use

The Website and Services are intended for adults. If you use the Website or Services, you are affirming that you are at least 18 years old or the legal age of majority in your state or province of residence (whichever is greater), have the legal capacity to enter into a binding contract with us, and have read this Agreement and understand and agree to its terms.

Solvit provides personal finance management tools, including budgeting, debt tracking, and accelerated debt payoff strategies. Our Services may include artificial intelligence-powered analysis and recommendations. You understand that our Services are for informational and educational purposes only and do not constitute financial, legal, tax, or investment advice.

2. User Conduct and Restrictions - License Terms

All aspects of our Website and Services are protected by U.S. and international copyright, trademark, and other intellectual property laws, including all content, information, design elements, text material, logos, taglines, photographic images, icons, video and audio clips, and downloads. No material on the Website may be copied, reproduced, distributed, republished, uploaded, displayed, posted, or transmitted in any way whatsoever without our prior written consent.

Subject to your continued strict compliance with all Terms, Solvit provides to you a revocable, limited, non-exclusive, royalty-free, non-sublicensable, non-transferrable license to use the Website and Services. You acknowledge and agree that you do not acquire any ownership rights in any material protected by intellectual property laws.

You agree not to use or attempt to use the Website or Services in any unlawful manner or a manner harmful to Solvit. You further agree not to commit any harmful or unlawful act including, but not limited to:

• Harmful Acts: Any dishonest or unethical conduct; any violation of the law; infliction of harm to Solvit's reputation; hacking and other digital or physical attacks on the Website; and the violation of the rights of Solvit or any third party
• Spamming and Unsolicited Communications: Any communications sent or authorized by you reasonably deemed "spamming" or any other unsolicited solicitations
• Sensitive Information: You will not import or incorporate social security numbers, credit card data, passwords, security credentials, or sensitive personal information beyond what is required for the Services
• Reverse Engineering: Attempting to decompile, reverse engineer, or extract source code from our software or Services
• Automated Access: Using bots, scrapers, or other automated tools to access or interact with our Services without authorization

3. Our Privacy Policy and Your Personal Information

We respect your privacy and the use and protection of your personal information. Your submission of personal information through the Website is governed by our Privacy Policy, which may be viewed at solvitmoney.com/privacy. Solvit reserves the right to modify its Privacy Policy in its reasonable discretion from time-to-time. Our Privacy Policy is incorporated into this Agreement by reference.

4. Administrative Support Access & Account Management

4.1 Scope of Administrative Authority

Accelerated Strategies, LLC DBA: Solvit employs support representatives ("Admin Users") who may, at your request and with your explicit consent, access your account to provide troubleshooting and Done-for-You services.

4.2 Permitted Administrative Actions (If You Enable Access)

When you authorize admin access via Settings → Security → Admin Access, our support team may perform the following actions within the Solvit platform only:

Debt Payoff Strategy & Scenario Management:

• Create, modify, or delete debt payoff scenarios
• Adjust scenario parameters (payment dates, extra payments, lump sums)
• Analyze payoff projections and interest savings

Budget & Transaction Management:

• Create, rename, or delete budget categories
• Adjust budget amounts and allocations
• Correct transaction categorizations
• Remove duplicate or erroneous transactions

Debt Account Configuration:

• Edit interest rates, payment due dates, and loan terms
• Update account names and balances
• Correct data entry errors

4.3 Prohibited Actions & Security Safeguards

Admin Users are strictly prohibited from the following activities:

4.4 Legal Basis for Admin Access

You agree that when you enable admin access, you are appointing Solvit and its authorized representatives as your limited agent for the sole purpose of account management and support. This agency relationship is governed by:

• Principle of Least Privilege: Access granted only to staff required to resolve specific issues
• Purpose Limitation: Access used only for stated support purposes
• Revocability: You may terminate agency at any time by disabling access

This agency authorization does NOT waive your rights under GDPR, CCPA, CPRA, or other privacy laws. Your separate privacy consent (in Account Settings) is the legal basis for data processing.

4.5 How to Enable/Disable Admin Access (REQUIRED CONSENT)

Admin access is DISABLED by default. To enable it:

1. Navigate to Settings → Security → Admin Access
2. Read the complete disclosure (includes this section + Privacy Policy §4)
3. Choose access duration: 24 hours (default) | 7 days | Custom
4. Check the box: "I explicitly consent to temporary admin support access"
5. Save → Your consent is logged with timestamp, IP address, and device info

To Disable: Toggle off in Settings → Security → Admin Access. Access terminates immediately (admins cannot log in within 60 seconds).

Consequences of Disabling:

• Support provided via screen-sharing tools (Zoom, Loom)
• Response times may be longer (no direct account access)
• You may re-enable access anytime

4.6 Your Rights & Transparency Obligations

Under CCPA §1798.100, GDPR Article 15, and other privacy laws, you have the right to:

• ✅ View access logs showing who accessed your account, when, and why
• ✅ Request detailed action-by-action breakdown of admin modifications
• ✅ Revoke consent instantly (immediate effect)
• ✅ Export all access logs (Settings → Security → Access History → Download CSV)
• ✅ Dispute any access you believe was unauthorized

Access Transparency: All admin sessions are automatically logged in real-time. You can view:

• Admin name and email address
• Session start/end timestamps
• Actions taken (e.g., "Modified budget category: Groceries")
• Purpose (e.g., "Support Ticket #1234", "DFY onboarding")
• IP address and device information

Retention: Logs retained for 5 years for audit/compliance purposes.

4.7 Indemnification for Administrative Modifications

You acknowledge that admin modifications are performed in good faith for troubleshooting purposes. While we implement safeguards to minimize errors:

• You agree to review your account data after any admin support session
• You have 7 days to report errors or discrepancies
• Failure to report within 7 days constitutes acceptance of modifications

To the extent permitted by law, you agree to indemnify, defend, and hold harmless Accelerated Strategies, LLC DBA: Solvit from any claims arising from admin modifications, including:

• Unintended changes to budget categories, transactions, or debt scenarios
• Discrepancies between Solvit platform data and actual financial account data
• Financial decisions you make based on admin-modified data

4.8 Compliance with Financial Regulations

Our administrative access practices comply with:

• GLBA Safeguards Rule: Audit logs, role-based access, employee training
• FTC Guidelines: Purpose limitation, user notification, secure sessions
• GDPR Article 25: Data protection by design and by default
• CCPA/CPRA: Right to Know, Right to Delete, Right to Access Logs

Employee Training: All Admin Users undergo mandatory security and privacy training, sign confidentiality agreements, and are subject to disciplinary action for policy violations.

4.9 Conflict with Privacy Policy

If any provision of this section conflicts with our Privacy Policy (solvitmoney.com/privacy, Section 4), the Privacy Policy governs with respect to data processing. This section establishes scope of authority; the Privacy Policy establishes consent for data access.

5. Order Placement and Acceptance

If you order a service or product, payment must be received by us before your order is accepted. We may require additional information regarding your order if any required information was missing or inaccurate and may cancel or limit an order any time after it has been placed. Your electronic order confirmation does not signify our acceptance of your order.

All items are subject to availability. All advertised prices are in, and all payments shall be in, U.S. Dollars unless otherwise specified.

6. Subscription Terms and Automatic Payment

A Solvit user is responsible for paying all sums due in connection with their subscription in accordance with these Terms. The subscription fee is due when the user account is set up and payment is a condition of access, or after any free trial ends and you have not canceled.

AUTOMATIC RENEWAL: IF YOU HAVE PROVIDED US WITH A VALID CREDIT OR DEBIT CARD NUMBER OR AN ALTERNATE PAYMENT METHOD, EACH PAYMENT WILL BE AUTOMATICALLY PROCESSED AT THE TIME OF YOUR DESIGNATED PAYMENT DATE AND WILL BE BILLED TO THE PAYMENT METHOD YOU PROVIDED TO US AT THE TIME OF YOUR ENROLLMENT.

Failure by a user to use any of the services available does not relieve the user of their payment obligations under these Terms. Solvit reserves the right to immediately terminate a user's account for any unpaid period of the subscription.

7. Cancellation and Refund Policy

Free Trial Cancellation: If you do not want to continue your subscription after your free trial ends, you may cancel at any time before your free trial period ends using the one-click cancellation feature in your User Settings → Billing Settings.

Subscription Cancellation: You may cancel your subscription at any time after a free trial or discounted period ends by using the one-click cancellation feature located in your User Settings → Billing Settings. No advance notice is required.

30-Day Data Retention Period: Following cancellation, Solvit will retain your account data for a period of thirty (30) days ("Data Retention Period"). During this 30-day period, you may reactivate your account by contacting support@solvitmoney.com or through the platform if available.

Account Reactivation: If you choose to reactivate your account during the 30-day Data Retention Period, you must make a full subscription payment at the then-current subscription rate. Upon successful payment, your account access will be restored with your previously stored data. Partial payments, prorated amounts, or discounts previously applied will not be honored for reactivation.

Data Deletion After Retention Period: After the 30-day Data Retention Period expires, all of your account data will be permanently purged and destroyed. This includes, but is not limited to, all budget data, transaction history, debt payoff scenarios, account configurations, and any other information associated with your account. Once data is purged, it cannot be recovered under any circumstances.

Refunds: You will not be entitled to prorate your last month's use, nor will you be entitled to any refund for any payments to Solvit except as required by applicable law. Solvit in its sole discretion may charge a cancellation fee equal to the amount any subscription was discounted.

8. Products, Services, and Pricing

Products, services, and prices are generally posted on our Website but are subject to change. Solvit reserves the right, without notice, to discontinue products or services or modify specifications and prices on products or services. We reserve the right to limit the sales of our products and services to any person, geographic region, or jurisdiction at our sole discretion.

9. Financial Information Disclaimer

Before making any financial decisions, you should consult with qualified financial, legal, and tax professionals who can provide advice tailored to your specific circumstances.

10. Artificial Intelligence and Automated Analysis

Our Services may include artificial intelligence (AI) and machine learning technologies to analyze your financial data and provide recommendations. You acknowledge and agree that:

• AI-generated recommendations are based on algorithms and may not account for all factors relevant to your financial situation
• AI analysis is provided for informational purposes only and does not constitute professional advice
• You should independently verify any AI-generated information before making financial decisions
• Solvit is not liable for any decisions you make based on AI-generated recommendations
• AI systems may produce errors or inaccurate results, and you use them at your own risk

11. User-Generated Content and Testimonials

Solvit may use testimonials and/or product reviews in whole or in part together with the name, city, and state of the person submitting it. By providing testimonials, photographs, or other content, you grant Solvit a royalty-free, worldwide, perpetual, non-exclusive and irrevocable license to use them for any purpose related to our business.

Testimonials represent the unique experience of the participants submitting them and do not necessarily reflect the experience that you may have. Your results will vary depending upon a variety of factors unique to you.

12. Intellectual Property Rights

All content, features, and functionality of the Website and Services, including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof, are owned by Solvit, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The Solvit name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Accelerated Strategies, LLC DBA: Solvit or its affiliates. You must not use such marks without our prior written permission.

13. Disclaimers of Warranties

14. Limitation of Liability

15. Dispute Resolution by Mandatory Binding Arbitration

If you have a complaint, dispute, or controversy, you agree to first contact us at legal@acceleratedstrategies.com to attempt to resolve the dispute informally. Any controversy or claim arising out of or related to the use of the Website, any product, service, or software, these Terms, the Privacy Policy, or your relationship with us that cannot be resolved through such informal process or through negotiation within 120 days shall be resolved by binding, confidential arbitration administered by the American Arbitration Association ("AAA").

The arbitration will be conducted by a single neutral arbitrator in the English language in Kane County, Illinois, unless we both agree to conduct the arbitration by telephone or written submissions. The arbitrator shall have the exclusive and sole authority to resolve any dispute relating to the interpretation, construction, validity, applicability, or enforceability of these Terms.

All claims must be brought within 1 year after the claim arises (the 1-year period includes the 120-day informal resolution procedures described above).

16. Class Action Waiver

17. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Solvit, its parent companies (including Accelerated Strategies, LLC), affiliates (including Kwak Brothers Coaching LLC DBA: Accelerated Real Estate Academy and Novo Elite, Inc. DBA: The Kwak Brothers), directors, officers, employees, shareholders, licensors, independent contractors, subcontractors, suppliers, and agents from and against any and all claims, actions, loss, liabilities, damages, expenses, demands, and costs of any kind, including attorneys' fees, arising out of:

• Your use, misuse, or attempt to use the Website, software, products, or Services
• Information you submit or transmit through the Website
• Your breach of these Terms or the Agreement
• Your violation of any law or the rights of a third party
• Any financial decisions you make based on information provided through our Services
• Any modifications, changes, corrections, or adjustments made to your account data by Company administrators during troubleshooting, support sessions, or account maintenance, including but not limited to changes to budget categories, transactions, debt payoff scenarios, or account attributes

18. Third-Party Services and Links

The Website and Services may contain links to third-party websites or integrate with third-party services (such as financial data aggregators like Plaid). Solvit assumes no responsibility for the content, functionality, privacy practices, or security of any third-party website or service. Your use of such third-party services is governed by their respective terms of service and privacy policies.

19. Termination

This Agreement takes effect when you create an account, click any acceptance button, or otherwise access or use our Services. If, in our sole discretion, you fail, or we suspect that you have failed, to comply with any term or provision of this Agreement, we may terminate the Agreement or suspend your access to the Website at any time without notice to you.

Upon termination, you remain responsible for any outstanding payments to Solvit. Sections 9, 10, 13-17, and 19-28 of this Agreement shall survive the termination of this Agreement and/or your account.

20. Governing Law and Venue

This Agreement and any issue or dispute arising out of or otherwise related to this Agreement or your access to or use of the Website or Services shall be governed exclusively by the laws of the State of Illinois without regard to its conflicts of laws principles.

To the extent that any claim or dispute is found to be excluded from the arbitration agreement, the parties agree any such claim or dispute shall be exclusively brought in and decided by the state or federal courts located in Kane County, Illinois, and you hereby irrevocably consent to the exclusive personal jurisdiction of such courts.

21. Force Majeure

Solvit will not be responsible to you for any delay, damage, or failure caused or occasioned by any act of nature, government action, pandemic, or other causes beyond our reasonable control.

22. Assignment

Solvit may assign its rights under this Agreement at any time, without notice to you. Your rights arising under this Agreement cannot be assigned without Solvit's express written consent.

23. Electronic Communications

All information communicated on the Website is considered an electronic communication. When you communicate with Solvit through or on the Website or via other forms of electronic media, you are communicating with us electronically. You agree that we may communicate electronically with you and that such communications are equivalent to communications in writing.

24. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall not be affected and shall continue in full force and effect. Such provision may be modified or severed to the extent necessary to make it enforceable.

25. Entire Agreement

These Terms, the Agreement, and any policies or operating rules posted by us on the Website constitutes the entire agreement between you and Solvit and governs your access to and use of the Website and Services, and supersedes any prior or contemporaneous agreements, representations, communications, and proposals between you and Solvit. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

26. Changes to This Agreement

We reserve the right, at our sole discretion, to update, change, or replace any part of the Agreement by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website following the posting of any changes constitutes acceptance of those changes.

27. GDPR and International Compliance

Solvit is committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area and United Kingdom. For information about how we collect, use, and protect your personal data, please see our Privacy Policy.

28. Contact Information

If you have any questions or inquiries concerning any of these Terms, you may contact us at:

Notices to you may be made by posting a notice on our Website, by email, or by regular mail, at Solvit's discretion.